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Privacy Policy

We are very strict about the information provided by our clients and the following sections will explain some ground rules, related with our client’s privacy and in line with the new General Data Protection Regulation (GDPR).

 

Collecting information from you and GDPR

In order to use our services, you will be asked personal information such as name, and contact details. This might happen while you use our academic services,  or when we want to supply our products to you such as learning materials. We take the necessary measures to make sure that the information we need is transmitted securely, and will only collect payment over secure connection or via secure bank transfer.

In line with the GDPR ( General Data Protection Regulation) which comes into force on 25 May, 2018 we ensure you that all data that we have for you ( contact email, phone number), will only be used for the purposes of conducting business, and never shared with third parties. We may store other information from you such as assignment brief requirements, or essay drafts, necessary for the proper business conduct. We have a rentention period, after which this information will be destroyed. 

If you use the internet to send us information, please do not email us or send us your payment details, or any other information which is sensitive or confidential. Please make sure you remove information such as your name, university name, names of supervisors, contact details of supervisors/ mentors, fellow colleagues, etc from your files. 

We have been advised by PayPal, that clients paying via PayPal electronic invoice/phone or via the website should be asked to provide a form of ID and to complete a debit/credit card authorisation form. This is undertaken as anti-fraud measure and the details will be kept in strict confidentiality. If the client refuses to provide these, the company reserves the right not to process their order. In line with GDPR, once the transaction is complete, the copy of the ID will be destroyed. 

 

We will NEVER share the information you provide, together with other information, with any other company or any other third party, for any purpose.

Telephone calls with clients may be recorded for protection and training purposes.

If you give us information about another person or refer any friends to our services, we will accept that by doing so you have obtained permission from them to provide their details to us, so that we can process their personal details. We will also accept that you have told them who we are and what type of services we provide. In case you want to obtain a copy of the information we keep for you, you can do this by contacting us directly via phone or email. You are free to correct inaccuracies at any time.

We may occassionally contact you via phone or email for a follow up, or to tell you about new or updated services and products. You can always opt out of these email, by sending us an email saying you would like to be removed from our contct list. If we contact you regarding any of the above, it is because you have provided your contact details to us for the conduct of business, or because you had an enqury with us regarding academic writing service in the past. 

For direct telephone payments to Essay Orders:

In order to provide you with the services that you require from us, you may be asked over the phone to hand in your credit or debit card details, if you choose to pay over the phone. You can also enter these details via our website, which uses protected payment gateway. Our payment services are secured by PayPal, and in case you do not wish to provide your payment details, you can pay using your PayPal account, which does not require you to provide these in order to complete a payment. 

We never store customers' payment data - for example, credit or debit card details.

Cookies and data collection

Some of our websites use cookies which help us determine how many people visit our website, and what types of services they are interested in. The cookies help us identify the IP address of your computer. They help us confirm your identity when you log into our website, and they help us determine how many people are online. Some of our website use software which help us collect non-statistical information about your activities on the website. We will use this information only for purposes which are related to marketing or administration, and only with your own consent. It will not be passed to other companies under no circumstances.

Through your Internet browser you can set your computer whether to accept cookies or not. This option can be activated via the tools section of your Internet Explorer. If you refuse a cookie it may prevent the proper operation of the site or even prevent your access to certain areas. The customer login area, for example, relies on cookies to help identify you, and to identify if you are logged in or logged out at any time.

 

Links to other websites

We may post links to other websites on Essay Orders, but we are not responsible for the content, the privacy and the security of these websites. Our privacy policy applies only to the websites, owned by Global Reach Consultancy Ltd and we are not responsible if your details are unprotected while visiting any of these sites.

Under 16 terms of use

If you are under 16 of age, you will need permission from parent or guardian to give us any personal information. If we find out that permission has not been granted, we reserve the right to cancel the transactions and remove it until you obtain permission. Once you have done so, you will be able to re-submit the necessary information.

 

 

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