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Our Policy

Dear Client,

Thank you for visiting our website!

As a company we always try to provide the best quality service for our clients. The key aspect of our policy is that we aim to provide best quality for all orders, and at the same time to meet your exact requirements. We rely on our experts to provide the best service, and to help you enhance your overall academic performance.

In order to make our cooperation easy and enjoyable for both sides, we need you to have a look at several rules and tips on how to make our services more efficient for you.

Placing an order  

Placing an order is easy. You can do it online or via the phone. Press the “Order Now” button and follow several simple steps. Once we receive notification that your order has been placed, we will contact you to prompt payment (if you have not done so) and/or to confirm that we have found a writer to complete your order. Once you place your order, you will receive a unique password on your email. Please note that the password is case sensitive, and that you cannot reply to the email containing the password. In case you have some questions or problems logging in, contact us. After you receive the password, one of our sales exeprts might get in touch with you over the phone. Once you have the password, go to the client log in on the website and insert your details. In your client inbox, you will see separate sections for orders, payments, messages/feedbacks and amendments. Once your order is ready, we will inform you via email or text. You will then log in and will be able to download the completed paper. A "download" button will appear in your client inbox. As a registered client you will also be able to follow how your order is progressing online.  Once logged on, you will be able to send us messages, files and updates. In your client inbox, you will have the opportunity to give us your feedback, which would tremendously help us improve our service. Please note that once a registered client, you can place new orders only after you have successfully logged on.

You can also place your order over the phone and talk to a member of staff. Just give us a call and we will quickly and efficiently process your order.

Please make sure to remember the number of your order (s), and to include it in all emails or any other type of communication. For bank transfers make sure to use the following reference "academic Job number" for example "academic 148"

Payments 

All payments are collected upfront and we cannot start working on your order unless payment has been made. You can pay online, as we accept all major credit and debit cards, and our financial transactions are secured. You can also pay via PayPal or bank transfer. American Express cards are accepted if you choose to pay using your PayPal account. Please note that for some bank transfers it takes several days to be cleared. We will not start working on your order before payment has been cleared.We will not share your details with another company or a third party. For more information on payments, go to the How to Pay section. For further details on our data protection rules, check our Privacy Policy.

Those of you who are paying via electronic invoice sent by us will be required to provide some form of ID and to fill in a debit/credit card authentication form. This is a standard procedure and it is in compliance with our Privacy Policy.

Discounts

To apply the discounts announced in our Discounts page, we will have to take your order via the phone. Alternatively, we can send you an electronic invoice and you will be able to pay effortlessly using PayPal or debit/credit card. The invoice arrives straight to your email and you can complete the payment within minutes. Also, you can pay via bank trasnfer (our bank details are available in the How to Pay section). If you choose to place your order online, the discount amount will be refunded to you on the day your payment has been completed. 

Refunds 

If the order does not meet the quality standards, specified by you, your work or parts of it will be rewritten for free. 

Please note that full or partial refunds will be given only in the circumstances outlined in our terms and conditions, due to the specific and individual nature of the services offered by Essay Orders. Any refund or discount will be given at the discretion of Essay Orders

Amendments 

We provide amendments upon request for the orders, we have completed on you. As part of our policy, if you return to us with an amendment request within two weeks (30 days for theses and dissertations) after you have received your order, amendments will be provided FREE of charge. If you get back to us after this period, we will amend your paper, but we will need to charge you. We do however, provide discount for returning clients.You can request amendments over the phone, by email or by logging into your account.

Thank you for your custom. We look forward to working with you.  

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